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  Webcore Cloud Report Card Contact Information Report Card Grade
  
Tel: +353 (0) 1 5543966
Email: sales@webcorecloud.com
Website: http://www.webcorecloud.com/
Address: UNIT B16, The National Enterprise Park
Co. Laois, Co. Laois, 55555, Ireland


Blog:    www.webcorecloud.com/blog
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Support B
Sales B
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction Webcore Cloud is an Irish based company offering a range of quality, reliable cloud based services. They cater for the Irish & European marketplace. Webcore Cloud services are backed by a committed and friendly, Irish based support team around the clock. Webcore Cloud owes its roots to over 15 years of local and national IT support by its founders. They aim to actively engage with customers while building long lasting relationships. Webcore Cloud Servers are built using Enterprise grade HP Blade servers and HP SSD storage providing with blazing fast service. They are dedicated to deliver exceptional customer care service and form a partnerships with customers to achieve success.
Webcore Cloud offers Enterprise SSD Cloud Hosting with Clouds in Ireland and the UK, Cloud Server, Developers Cloud, Global CDN, and Anycast Cloud DNS. Their comprehensive product line of hosting solutions also include Hosted Exchange, Microsoft products Licenses, SSL Certifiates, Domain Registrations, Domain Transfer services, and allot more.
Sales Review Grade: B
What we like: Though there was only email and ticket options, but response time was really fast.
What needs improvement: Would like to see 24x7 Live Chat and Phone options.
Support Review Grade: B
What we like: Webcore Cloud gives you 24/7 reliable, friendly support and adds personal touch to the customer support.
What needs improvement: Would like to see 24x7 Live Chat and Phone options.
Plans / Features Review Grade: A
What we like: All plans are cost-effective and served with reliable service.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Webcore Cloud's wide range of products and services are specifically designed to help customers whether constructing a simple site or maintaining a complex online enterprise. They target every sector of this industry using knowledge and experience which include all the features required for each package to satisfy customers specific needs.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales No
 
Phone Sales No
 
Sales Contact Details
Sales Telephone +353 (0) 1 5543966
Sales Email sales@webcorecloud.com
Main URL https://www.webcorecloud.com/
 
Billing Details
Payment Methods






Discover, BankTransfer
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 7 days
Hyperlink to Terms and Conditions https://www.webcorecloud.com/company/terms-and-conditions/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Resolved the issue with proper solution
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA https://www.webcorecloud.com/company/terms-and-conditions/
 
Consumer Reviews
No Reviews Available
Hosting Plans
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Interviews
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Awards
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