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  SitesTen Report Card Contact Information Report Card Grade
  
Tel: +1-877-777-2715
Email: sales@sitesten.com
Website: http://www.sitesten.com/
Address: 939 West North Avenue #750
Chicago,, IL, 60642, United States of America


News:   www.sitesten.com/news
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

How We Test Hosts
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Uptime Monitoring Reports unavailable
Reviews
Editor's Review
Host Introduction SitesTen LLC is has a highly accomplished team of IT administrators, network engineers and software developers offering the full range of web hosting services. They aim to deliver fast and reliable services with personalized, high quality support. SitesTen's friendly support team is available to answer your questions 24/7, with an average response time of 30 minutes. Since 2009, SitesTen provides professional web hosting services suitable for both personal and business use. Since its inception they are committed to offer full range of web hosting services, VPS and dedicated servers, domain names and SSL certificates. Custom software development and system management solutions are available based on the customer requirements. SitesTen's services are suitable for both personal and business use.
SitesTen expertise in providing Shared Web Hosting, Reseller Hosting, Virtual Private Server, Managed Dedicated Server, and DNS Hosting. They also provide SSL Certificates, and Domain Registrations, Services. SitesTen backed up their services 30 Days money back guarantee, 99.95 uptime guarantee and around the clock technical support.
Sales Review Grade: A
What we like: SitesTen sales team was really quick. They offer an excellent round-the-clock client care service with an average response time of less than 20 minutes.
What needs improvement: Would like to see 24x7 Live Chat and Phone Support.
Support Review Grade: A
What we like: SitesTen Technical Support Engineers were really helpful during out dedicated server setup.
What needs improvement: Would like to see 24x7 Live Chat and Phone Support.
Plans / Features Review Grade: A
What we like: We tested the Dedicated Server and it gives you all the needed resources to do practically everything and provide the highest level of speed, security and uptime for your websites.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
SitesTen aims to provide fast and reliable web hosting services and quality 24/7 customer support. At SitesTen you will receive friendly and personal touch support at all stages.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Questions were answered properly.
 
Live Chat Sales No
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email support@sitesten.com
Main URL https://www.sitesten.com/
 
Billing Details
Payment Methods






Discover
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.sitesten.com/page/terms-of-service/#moneyback
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.95%
Hyperlink to SLA http://www.sitesten.com/page/terms-of-service/#sla
 
Consumer Reviews
No Reviews Available
Hosting Plans
No Hosting Plans Available.
Interviews
Interview Title Date Submitted
SitesTen Web Host Interview 2/5/2015 9:25:23 AM
Awards
Web Hosting Company SitesTen has won below awards


Editor's Choice Award
December 2016 - Reseller Hosting

Editor's Choice Award
November 2016 - Windows Hosting

Editor's Choice Award
October 2016 - Enterprise Hosting

Editor's Choice Award
September 2016 - Dedicated

Editor's Choice Award
August 2016 - Budget Web Hosting

Editor's Choice Award
July 2016 - Enterprise Hosting

Editor's Choice Award
June 2016 - Managed Hosting

Editor's Choice Award
May 2016 - Enterprise Hosting

Editor's Choice Award
April 2016 - Enterprise Hosting

Editor's Choice Award
March 2016 - Game Servers

Editor's Choice Award
February 2016 - Reseller Hosting

Editor's Choice Award
January 2016 - Domain Registration

Editor's Choice Award
December 2015 - Reseller Hosting

Editor's Choice Award
November 2015 - Enterprise Hosting

Editor's Choice Award
April 2015 - CDN

Editor's Choice Award
March 2015 - Reseller Hosting

Editor's Choice Award
February 2015 - Virtual Private Servers
Live Twitter Feed

SitesTen LLC awarded by FindMyHost for VPS Provider of February 2015: http://t.co/TeGpge3ywH

RT @FindMyHost: FindMyHost Interviews Ivan Zhekov, Founder and CEO of @sitesten http://t.co/qDt8023Bqk http://t.co/JIw1lo8wT2

Read about the critical GHOST Vulnerability in glibc library.... http://t.co/NMMtff5j0j

GHOST Vulnerability https://t.co/YMwAEpC2xH #vulnerability #security

RT @HostDiscussion: Enterprise Level #dedicated #servers @Sitesten. No contract servers starting at $89/mo http://t.co/Raj8q6Z6Zs

RT @approvedhosts: Enterprise Level #dedicated #servers @Sitesten. No contract servers starting at $89/mo http://t.co/Z12arPapiF

RT @MyHostNews: CDN Powered Shared #Hosting from @SitesTen. Plans starting at $2.95/mo #fast http://t.co/W6JUoHYvvl

#webhosting #servers HOW TO CHOOSE A WEB HOST ? Watch this Video. It highlighting the advantages of web hosting... http://t.co/zziitjbMuC

Google Analytics defines “bounce rate” as the percentage of single page sessions on your website. Read the... http://t.co/WVmAJP2seA

How Can A Virtual Private Server Protect Your Business? Read on to know the answer at news.nom Visit... http://t.co/8mgAMvTa2b

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At Sitesten, we provide wide range of VPS services suitable for everyone's needs. Fully virtualized KVM based... http://t.co/QuN4JZbiah

5 questions you need to ask yourself to improve your online marketing strategy in this handy infographic:... http://t.co/AVJKRXE39K

We aim to deliver fast and reliable services with personalized, high quality support. SitesTen's friendly support... http://t.co/yVjQnYlWHG

All the servers at SitesTen are using only high performance Intel Xeon and AMD Opteron processors and RAID disk... http://t.co/EF1ufwHkdY