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  MyTrueHost Report Card Contact Information Report Card Grade
  
Tel: 1-412-535 5190
Email: info@mytruehost.com
Website: http://www.mytruehost.com
Address: 5831 Walnut Street, #31
Pittsburgh, PA, 15232, United States of America


Blog:    www.mytruehost.com/blog
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction MyTrueHost provides on demand and affordable web hosting infrastructure for all sized businesses. Choose from Shared, Reseller, VPS, Domains & Dedicated Servers to suit your business.

All platforms deliver 24x7 support with flexible options on how to reach technicians. This enables you to spend more time on your business growth and not on backend hosting/email.

- 99.9% Uptime

- 30-Day Money Back Guarantee

- FREE Site Builder on all plans

- 24x7 Live Support

- FREE Domain on Platinum plan

- FREE Setup and Instant Activation
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
Confused whether to pick MyTrueHost or not? With a 30 day money back guarantee, there is no stress in trying their services. Not satisfied with your purchase you can get 100% of your purchase price back.

Aside from this this, they provide a 99.9% uptime server guarantee, 100% satisfaction guarantee, prize freeze guarantee, customer support and various other things to make you fully satisfied and happy.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Fast response on ticket.
Response Time (Issue Resolved) All questions answered to our satisfaction.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Fast response to email.
Response Time (Issue Resolved) All questions answered to our satisfaction.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response to the request.
Response Time (Issue Resolved) All questions answered to our satisfaction.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free No
Response Time (Initial Acknowledgement) Phone rang two times before prompt.
Response Time (Issue Resolved) All questions answered to our satisfaction.
 
Sales Contact Details
Sales Telephone 1- 412-535 5190
Sales Email info@mytruehost.com
Main URL https://www.mytruehost.com
 
Billing Details
Payment Methods






Account Activation Period Unknown
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions https://www.mytruehost.com/money_back_guarantee.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Fast acknowledgement to ticket.
Response Time (Issue Resolved) Issue was handled quickly and professionally.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Fast acknowledgement on email.
Response Time (Issue Resolved) Issue was handled quickly and professionally.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was handled quickly and professionally.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://www.mytruehost.com/sla.php
 
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