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  Kickassd Report Card Contact Information Report Card Grade
  
Tel: 438-501-5485
Email: sales@kickassd.com
Website: http://kickassd.com
Address: 25 Rue Chouinard
Pointe Lebel, QC, G0H 1N0, Canada


Blog:    www.kickassd.com/blog
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Reviews
Editor's Review
Host Introduction Web hosting is Kickassd passion, they live and breathe it, and want to share that passion with its customers.

Kickassd currently use OVH’s Canadian Datacenters for its core infrastructure. It's main double fiber connections for outstanding redundancy and routing to East Coast USA and Europe is a fantastic opportunity for clients. Massive connectivity, routing, redundancy, and privacy (outside the Patriot Act jurisdiction area) are just some of the reasons why Kickassd uses OVH.
Kickassd provides its shared hosting customers with current commercial grade Intel Xeon processors, Intel commercial SSD drives [RAID 10], and ECC RAM for both stability and speed. The dedicated storage servers run regular SATA mechanical disks in RAID 10 configurations. The dedicated DNS servers are located in OVHs High Availability Cloud in both Canada and Western Europe.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
Kickassd run a cocktail of cPanel, Docker, Litespeed Webserver, R1Soft, and Cloud Linux. This combination of software provides its customers with an amazing web hosting experience where speed, stability, data security, flexibility, and ease of use are prominent and quite apparent.

If you want the best for your site do not look any further than Kickassd. It's quality network, hardware and passionate support team will guide your company into the next generation of hosting.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Quick response to questions.
Response Time (Issue Resolved) All questions were answered
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Quick response to questions.
Response Time (Issue Resolved) All questions were answered
 
Live Chat Sales Yes
24 x 7 ? No. Only from 7am to 7pm
Response Time (Initial Acknowledgement) Instant response to questions
Response Time (Issue Resolved) All questions were answered
 
Phone Sales No
 
Sales Contact Details
Sales Telephone sales@kickassd.com
Sales Email sales@kickassd.com
Main URL https://kickassd.com
 
Billing Details
Payment Methods






JCB, Enroute, Discover
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions https://ops.kickassd.com/terms-of-service
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Quick response time (less than 30 minutes)
Response Time (Issue Resolved) Issue was resolved immediately.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Quick response time
Response Time (Issue Resolved) Issue was resolved within the hour.
 
Live Chat Support Yes
24 x 7 ? No. Only from 7am to 7pm
Response Time (Initial Acknowledgement) Instant
Response Time (Issue Resolved) Issue resolved over live chat.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://ops.kickassd.com/terms-of-service
 
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