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  GeekGhost Report Card Contact Information Report Card Grade
  
Tel: +1-855-344-4678
Email: sales@geekghost.net
Website: http://www.geekghost.net
Address: 111 2nd Ave NE, Suite 900
Saint Petersburg, FL, 33701, United States of America


Blog:    http://www.geekghost.net/blog
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction The blueprints for GeekGhost were laid out by a group of like minded geeks that have worked in multiple facets of industry such as Web hosting, data center technicians, programming and design. In the year 2011 they decided to combine their experience and started to offer Web hosting services to few select design and local clients. GeekGhost have servers located in Tampa (Florida) and Netherlands (Amsterdam & Rotterdam) to give the fastest speed as possible. GeekGHost provides Web Hosting, Reseller Hosting, and Dedicated Servers. Since its inception, their main goal is to make every client feel like they're only one client of GeekGhost. GeekGHost is commiteed to provide around the clock technical support, 30 days money back guarantee and 99.9% uptime guarantee.
GeekGhost services are finded to be unique because they have a vast amount of partnerships with some of the most well known software companies in the industry such as WHMCS, CloudLinux and many others. GeekGhost offers Web Hosting for any site and any need. Start with Standard Shared and move all the way up to Dedicated as customers needs change. GeekGhost has a solution for individuals, small scale companies, webmasters, and businesses.
Sales Review Grade: A
What we like: Sales team has great customer serving skills. They know what exactly customer is looking for and dedicated to their job profile.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: The technical team of GeekGhost is likable, caring, friendly and most important they are very patient. Completely understand the issue of customer and apply the solution accordingly.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: We tested the Virtual Private Server which worked great for us. All of web hosting services feature cPanel control panel which is really easy to work on. cPanel provides familiar user interfaces for managing a website.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
GeekGhost.net is a team of Super Geeks changing the face of Web hosting. Affordable, dependable, quality and forward thinking solution is available only at GeekGhost. They continue to provide exceptional, wonderful, friendly service at an extremely competitive price.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very fast response during working hours.
Response Time (Issue Resolved) Answered all questions.
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 6pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone rang two times.
Response Time (Issue Resolved) Sales person was friendly to answer all our questi
 
Sales Contact Details
Sales Telephone +1-855-344-4678
Sales Email sales@geekghost.net
Main URL http://geekghost.net/
 
Billing Details
Payment Methods






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Account Activation Period Instant
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://geekghost.net/terms-of-service/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) immediately resolved the issue.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) immediately resolved the issue.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was ok during working hours.
Response Time (Issue Resolved) Level 1 Issue resolved.
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://geekghost.net/service-level-agreement/
 
Consumer Reviews
No Reviews Available
Hosting Plans
No Hosting Plans Available.
Interviews
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Awards
Web Hosting Company GeekGhost has won below awards

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