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  Localnode Solutions Report Card Contact Information Report Card Grade
  
Tel: +61-0416-898-884
Email: sales@localnode.net
Website: http://localnode.net
Address: Level 36, Governor Phillip Tower, 1 Farrer Place
Sydney, NSW, 2000, Australia


Blog:    www.localnode.net/blog
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction Localnode is a first-class Web hosting company providing shared and reseller hosting services to individuals, businesses and corporations around the world.

“So what? There are thousands of companies just like it, right?”

Sure, plenty of companies make the same claims as Localnode: highest quality hardware, a strong, stable network, fast and efficient customer service, and if it’s all true, that’s great. But have you ever dealt with sales and support staff at a company that made you feel like you were just a number, a burden, and not valued as a customer or a person?

Localnode is different because they love what they do and have fun doing it. Their customers see the difference in quality that a host committed to rockstar performance can provide.
Sales Review Grade: A
What we like: We contacted sales person via email and ticket. But, their response time was amazingly fast during working hours. They were able to answer all our questions in detail.
What needs improvement: There should be resources to contact sales like Live Chat and Phone support.
Support Review Grade: A
What we like: Support technicians resolved our issue within just few minutes with proper resolutions.
What needs improvement: Technical support should be available via Live Chat or Phone.
Plans / Features Review Grade: A
What we like: LocalNode have design each and every plan with perfect details and features. They provide affordable hosting to their customers.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Localnode are committed to offering something different - levels of first class quality and value that have never been seen before.
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 9am to 10pm
Response Time (Initial Acknowledgement) Good response time during working hours
Response Time (Issue Resolved) Answered the questions asked
 
Email Sales Yes
24 x 7 ? No. Only from 9am to 10pm
Response Time (Initial Acknowledgement) Good response time during working hours
Response Time (Issue Resolved) Answered the questions asked
 
Live Chat Sales No
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@localnode.net
Main URL http://www.localnode.net
 
Billing Details
Payment Methods






Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions http://www.localnode.net/tos
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://www.localnode.net/service-level-agreement
 
Consumer Reviews
No Reviews Available