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  Hostgai Report Card Contact Information Report Card Grade
  
Tel: (646) 568-5161
Email: support@hostgai.com
Website: http://www.hostgai.com/
Address: Kemp House
160 City Road, LONDON, EC1V 2NX, United Kingdom


Blog:    www.hostgai.com/blog
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Support A
Sales A
Plans / Features A
Usability A
Final Grade A

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Editor's Review
Host Introduction HostGai.com has positioned itself nicely with a wide range of web hosting products. With a global presence (INDIA, UK & USA) they deliver shared hosting, reseller hosting, virtual servers and dedicated servers to a wide range of customers.

Hostgai while relatively new to the industry has assembled a very experienced team to deliver and support its customers. Sales & Support is available 24/7 to all customers.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
HostGai.com is miles above the rest as an exceptional web hosting company. The experienced team will deliver exceptional service and ensure your website/business succeeds. With a 30 day money back guarantee, try Hostgai today!
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Answered all questions.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Answered all questions.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Was not able to pull up live chat with Chrome brow
Response Time (Issue Resolved) N/A
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Immediate response. Phone rang just twice.
Response Time (Issue Resolved) Questions were answered properly.
 
Sales Contact Details
Sales Telephone 646-568-5161
Sales Email support@hostgai.com
Main URL https://hostgai.com
 
Billing Details
Payment Methods






Payza (e-Wallet, Debit/Credit Cards), CCAvenue MCP
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions https://hostgai.com/refund-policy/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Second attempt, was not able to get Live Chat to w
Response Time (Issue Resolved) N/A
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Phone rang twice.
Response Time (Issue Resolved) Issue was addressed.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://hostgai.com/sla/
 
Consumer Reviews
No Reviews Available